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FAQ | Maple syrup delivery in 2020

Can I still send my maple-syrup barrels off to my buyer, even with the COVID-19 pandemic going on?

All the buyers authorized for the 2020 marketing year can take maple syrup, although they have to take special precautions to protect their workers from infection. Remember that it’s the buyers who decide who to source their maple syrup from, so feel free to contact them directly. You’ll find the up-to-date list of authorized buyers at ppaq.ca, in the buyers section.


What do I do with my barrels if my buyer can’t take them right away?

If your authorized buyer can’t take delivery of your maple syrup barrels right away,

  • keep your syrup in storage and wait till your buyers can take delivery;

           and

  • notify your insurance provider.

Do I need to get insurance if I’m storing barrels at my operation because neither my buyer nor the Laurier warehouse can take them right now?

PPAQ recommends that you tell your insurance provider about any barrels you have to store on your property if your authorized buyer or the Laurierville plant-warehouse can’t take them. That way if something bad happens, such as a fire, you can file a claim and be covered for the value of the syrup, equipment, and barrels that are burned or damaged. You’ll also be covered for robbery.


Will my maple syrup be graded more quickly if I deliver it to the Laurierville warehouse directly?

Your maple syrup will not be graded more quickly if you take your barrels to the Laurierville plant–warehouse instead of an authorized buyer. PPAQ and CIE (Conseil de l’industrie de l’érable) apply a number of criteria when deciding which barrels of maple syrup to grade each week. The same system for deciding which barrels to grade is applied to barrels held by authorized buyers and those at the Laurierville plant–warehouse and has been in use for many years.

Things considered in establishing grading order are as follows:

  • The volume graded last year
  • The anticipated purchase volume
  • The availability of grading teams

The procedure for delivering maple syrup to the Laurierville plant–warehouse is as follows:

  • Phone 819-365-4333, extension 221, to get on the list.
  • Wait for someone from PPAQ to call you with a delivery date.
  • Wait to be contacted with delivery instructions from PPAQ.
  • Follow the instructions you receive very strictly for your own safety and that of others.

Will I get money back if I deliver my barrels to the Laurierville warehouse myself?

All transportation costs for delivering maple syrup to the Laurierville plant–warehouse are the responsibility of maple syrup producers. PPAQ does compensate producers who deliver their barrels to the Laurierville plant–warehouse themselves, subject to approval by the board of directors. The amount varies between $0.01 and $0.02/lb based on the distance between the producer’s operation and Laurierville, with the higher rates going to those who travel greater distances.


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